Does my account have to be active to be able to port out?

[PVN]

HI, I have an account that is suspeneded by a couple of days (I think last day was oct.27). The reason for that is because I was intending to port my number out. I'm having a hard time porting the number out. I was just wondering if my account has to be active to be able to port out?

If it does have to be active, what is the best way I can reactivate it without having to pay for the full 3 months again.

Thanks in advance

[PVN]

Thanks all who have responded. I have contacted a moderator 

[stonechucker]

The cheapest plan you can select for this is the 30 day TEXT ONLY plan.  You must select 1 service, and TXT is the least expensive.

[will13am]

Account has to be active in order to port.  Your cheapest option is to select a bare minimum 30 day plan.  Since the account is suspended, plan change need to go through the moderator team.  The moderator team can be reached via private message using this link.  Refer to the following link for information on contacting the moderator team.


http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...