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Does holiday add-on bonus remain after I change plan

imayuk
Good Citizen / Bon Citoyen

Hi, I am new here and I apologize in advance if this question was already asked.

 

If I sign up for a new plan and the bonus 1GB and intl call, then after a month change to a cheaper plan, will the add on still remain? or does it disappear when I change plan?

 

Thanks

5 REPLIES 5

buiya
Model Citizen / Citoyen Modèle

Perfect, I had same question!

deanjcull
Great Neighbour / Super Voisin

How do I get my bonus and add on back

 

imayuk
Good Citizen / Bon Citoyen

Cool. Thanks for clearing that up  

Luddite
Oracle
Oracle

In general, and specifically the free Christmas, add-ons remain until used up, independent of time or plan.

EXCEPT for a 5 GB add-on offered about a month ago that was tied to a specific plan.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.


@imayuk wrote:

Hi, I am new here and I apologize in advance if this question was already asked.

 

If I sign up for a new plan and the bonus 1GB and intl call, then after a month change to a cheaper plan, will the add on still remain? or does it disappear when I change plan?

 

Thanks


You'll still get to keep the add-ons.

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