Changed subscription using "change now"; paid for 30 days; the term remains on old period

[BBB_PM]

Hello,

I had to change my subscription plan before the end of my current subscription.

My old term was 5th August - 4th September.  Today, (10th August) I changed the subscription effective immediately, using the "Change Now" option.  The new term should have updated to 10th August - 9th September, however, it remains at the old term.

The consequence of this is that I lose 5 days of paid service.  How can I update this?

[BBB_PM · Accepted solution]

Hello,

I just logged out and then back in and the subscription term has corrected itself.  As such, please disregard my support request.