11-14-2021 03:39 PM - edited 01-04-2022 05:12 AM
I know that in order to receive a formal invoice, you need to contact Public Mobile directly. However, I would like to confirm if there will be a charge for the invoice or if it is free. Is there an additional fee associated with requesting and receiving an invoice from Public Mobile? Thanks in advance.
Solved! Go to Solution.
11-14-2021 05:23 PM - edited 11-14-2021 05:24 PM
@softech wrote:@computergeek541 good point.. wonder if any Oracle ever help us to raise this to PM before? Do you know if this is even on PM "to-do" list or they are not considering at all?
Many issues get raised. Unfortunately, change can take a long time. Also, there are often issues that need more immediate attention and this can cause issues that should have already been addressed to have delayed resolutions.
11-14-2021 05:21 PM
@computergeek541 good point.. wonder if any Oracle ever help us to raise this to PM before? Do you know if this is even on PM "to-do" list or they are not considering at all?
11-14-2021 04:59 PM - edited 11-14-2021 05:00 PM
@CountyDownIeUk wrote:May be PM should have a PDF option where the customer inputs the date and generates and prints their own invoice.
I've always believed that Public Mobile should have always automatically provided the receipt. If Public Mobile can automatically send a thank you text message after each successful renewal, why can't they send an e-mail message with the receipt atached after each renewal instead?
11-14-2021 04:48 PM
@darlicious wrote:It's best to request them in 90/180 or 360 day increments.
Maybe pm could offer a value added service.....Automatic Invoicing Subscription Add On
- Once per 30 days (monthly) $36/$3 each**
- Once per 90 days (quarterly) $10/$2.50 each**
- Once per 180 days (bi-annually) $4/$2 each**
- Once per 360 days (annually) $1*
*one time only $1 **one time only $3
Purchase your Invoicing Add on then submit your request by creating a support ticket via Simple--Simon. Your first request will register your subscription for automatic invoicing add ons.
May be PM should have a PDF option where the customer inputs the date and generates and prints their own invoice.
11-14-2021 04:38 PM
It's best to request them in 90/180 or 360 day increments.
Maybe pm could offer a value added service.....Automatic Invoicing Subscription Add On
*one time only $1 **one time only $3
Purchase your Invoicing Add on then submit your request by creating a support ticket via Simple--Simon. Your first request will register your subscription for automatic invoicing add ons.
11-14-2021 03:51 PM
11-14-2021 03:49 PM
11-14-2021 03:48 PM
That's right there's NO CHARGE FOR THAT
11-14-2021 03:48 PM - edited 11-14-2021 03:48 PM
sorry for the long answer
Short answer: Free!!
all your need to "paid" is some effort and time 🙂
here are more details courtesy of @AE_Collector
11-14-2021 03:46 PM
So there is no charge for a PM invoice?
11-14-2021 03:44 PM
request invoices you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to they can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent,and Submit a Ticket,
Good Luck...
11-14-2021 03:40 PM
No for Free,