03-03-2017 08:35 AM - edited 01-04-2022 01:33 PM
Solved! Go to Solution.
03-05-2017 06:53 AM
03-03-2017 09:37 AM
If you have an iPhone be sure wifi assist is OFF. Otherwise, cellular data is used when wifi signal is weak; even when you are logged onto wifi.
03-03-2017 09:27 AM
looks like you are stuck buying another addon... for future you might want to restrict a lot of your apps to reduce your usage; background data can eat a lot of unwanted data.
Id recommend looking at your current usage history and see what are the big culprits and reduce them.
03-03-2017 08:40 AM
@Bantoine Unfortunately the only way to get data once you get it used up is to continue to but addon packages until your plan renews.
OR switch plans mid plan which would wipe out anything you had before and start anew, but then you would lose your plan.