Do carriers have a block list for texting?

[Van9018]

My employer has used Twilio for a long time to text staff and clients.  Today my employer is receiving "Blocked by carrier" when texting any local carrier (PM, Telus, Rogers, etc).  Twilio says the issue is with the receiving carrier.  Does public mobile use a block list of some sort? 

[softech]

@Van9018   

No, usually Carriers it do not block anything , UNLESS it is suspecting spam.  Carriers doing it to follow the CASL  (Canada’s Anti-Spam Legislation ).

So, are you guys sending lots of promotional text using Twilio?  Honest, you need to check with Twilio to see the text volume

if you need to check with PM, you can also open ticket with PM support

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there