Didn't get free data promo code....

[Dolphin12]

My plan is a 3 month plan was it not offered for those plans?

[Dolphin12]

@hairbag1 thank you for your response.

I sent a message but didn't receive a response as of yet. I understand there is a threshold to obtain the bonus data but it seems unfair to loyal customers that have lower cost plans

[slusagm]

thanks @hairbag1  for clarifying

[hairbag1 · Accepted solution]

@Dolphin12 , @slusagm 

here's the reply from Customer Support when I asked about the Loyalty offer...

"Please note that the promo is available for customers with rate plans between $25-$35. If you willing to change the plan I'll be happy to apply the promo to your account."

[Dolphin12]

Hhhmmm, this is the second free data promo I didn't get. Disappointing.

[slusagm]

Looks like not everyone getting this bonus dataz and also, they are giving different amount of data 

Looka like anyone with a $34 plan and above will get it, and not sure if they are giving it to those with cheaper plans

So, it is best to ask PM yourself.  Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen       

But if you have trouble with open ticket using Chatbot, then message them using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage