2 hours ago
- last edited
2 hours ago
by
computergeek541
I tried to switch husband phone from Bell to PM. I have problem please help me. Activated his SIM card but didn’t get text notification from old provider Bell to approve switch. (Using bell SIM card) already 5 hours passed now
8m ago
I couldn’t find it so I already used IMEI number for activation but I didn’t get text for notification from old provider Bell prepaid. I’ll try to go chatbot tomorrow morning. The motor your comment
56m ago
@Shootingstar20 wrote:Adding information : it’s Bell prepaid phone. When I activated I used IMEI number instead of Bell account number because I couldn’t find it from his bell account.
Years ago, I was logged into a Solo Mobile prepaid account (owned by Bell) and the account number was actually in the web browser's address bar after logging into the account.
58m ago
Adding information : it’s Bell prepaid phone. When I activated I used IMEI number instead of Bell account number because I couldn’t find it from his bell account.
2 hours ago
@Shootingstar20 wrote:I tried to switch husband phone from Bell to PM. I have problem please help me. Activated his SIM card but didn’t get text notification from old provider Bell to approve switch. (Using bell SIM card) already 5 hours passed now
This could be the result of incorrect Bell acconunt information being provided to Public Mobile. Please double check your Bell account number and then submit a ticket using the chatbot to contact a Public Mobile customer support agent. https://widget.telus.tiia.ai/publicmobile/publicmobile.html