10-27-2023 10:35 AM
@CS_Agent I never recived my sim card in th email and when I logged in it said I had to finish my activiation. When I went to submit it gave me an error but charged my credit card again as well.
Solved! Go to Solution.
10-27-2023 10:37 AM
Sim card delivery from PM online could be as many as 3 weeks
However, since it has been over 10 business days, you can open ticket with PM support to confirm if they got the order and if the sim card is on the way. They might offer to resend you another one or ask you to buy one form local Telus/Koodo/MobileKlink store and reimburse you the extra cost