05-08-2022 12:59 PM
Trying to get a list of compatible devices here: https://www.publicmobile.ca/en/on/get-started
But the list only shows blanks (on Edge and Chrome).
Solved! Go to Solution.
05-09-2022 01:36 AM
@Naterial wrote:This was my reference, Model A2595:
5G NR (Bands n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n29, n30, n38, n40, n41, n48, n66, n71, n77, n78, n79)
FDD‑LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 32, 66, 71)
TD‑LTE (Bands 34, 38, 39, 40, 41, 42, 46, 48)
UMTS/HSPA+/DC‑HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)
GSM/EDGE (850, 900, 1800, 1900 MHz)
Assuming the above is accurate, that device will work fine.
05-08-2022 07:08 PM
This was my reference, Model A2595:
5G NR (Bands n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n29, n30, n38, n40, n41, n48, n66, n71, n77, n78, n79)
FDD‑LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 32, 66, 71)
TD‑LTE (Bands 34, 38, 39, 40, 41, 42, 46, 48)
UMTS/HSPA+/DC‑HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)
GSM/EDGE (850, 900, 1800, 1900 MHz)
05-08-2022 06:59 PM
Very frustrating they still haven't fixed it or take it off as an option altogether. Hopefully that is done in the coming months as it causes a lot of confusion and wasted time for people that aren't aware of it.
05-08-2022 01:41 PM
@Naterial - that link never seemed up to date anyhow, too bad though.
Public Mobile uses the following frequency bands:
Always good to check whether a phone will work with any provider. Use more than one source to be sure. If you can try someone else's PM SIM card in the phone you want to check that would be great.
Some other sources may help:
https://www.kimovil.com/en/frequency-checker/CA
https://www.frequencycheck.com/
05-08-2022 01:08 PM
@Naterial what kind of phone yiu want to check? maybe give us the exact model number and we can look it up for you
05-08-2022 01:02 PM
It's broke. You'll need to work from the requirements with the phone specs.
05-08-2022 01:02 PM
That feature currently does not work.
Try this link. Pick Telus
https://www.publicmobile.ca/en/bc/get-help/articles/check-your-phones-compatibility
What is your phone brand/model?