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Device Compatibility List??

Naterial
Good Citizen / Bon Citoyen

Trying to get a list of compatible devices here: https://www.publicmobile.ca/en/on/get-started

 

But the list only shows blanks (on Edge and Chrome).

Naterial_0-1652029135944.png

 

7 REPLIES 7


@Naterial wrote:

This was my reference, Model A2595:

5G NR (Bands n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n29, n30, n38, n40, n41, n48, n66, n71, n77, n78, n79)
FDD‑LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 32, 66, 71)
TD‑LTE (Bands 34, 38, 39, 40, 41, 42, 46, 48)
UMTS/HSPA+/DC‑HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)
GSM/EDGE (850, 900, 1800, 1900 MHz)


Assuming the above is accurate, that device will work fine.

Naterial
Good Citizen / Bon Citoyen

This was my reference, Model A2595:

5G NR (Bands n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n29, n30, n38, n40, n41, n48, n66, n71, n77, n78, n79)
FDD‑LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 32, 66, 71)
TD‑LTE (Bands 34, 38, 39, 40, 41, 42, 46, 48)
UMTS/HSPA+/DC‑HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)
GSM/EDGE (850, 900, 1800, 1900 MHz)

JL9
Mayor / Maire

Very frustrating they still haven't fixed it or take it off as an option altogether. Hopefully that is done in the coming months as it causes a lot of confusion and wasted time for people that aren't aware of it. 

esjliv
Mayor / Maire

@Naterial  - that link never seemed up to date anyhow, too bad though.

 

Public Mobile uses the following frequency bands:

  • 4G LTE and LTE Advanced: 700 MHz, 850 MHz (band 5), 1900 MHz (band 2) and 2100 MHz downlink and 1700 MHz uplink (AWS).
  • HSPA: 850 MHz, 1900 MHz (UMTS).

 

Always good to check whether a phone will work with any provider. Use more than one source to be sure. If you can try someone else's PM SIM card in the phone you want to check that would be great.

 

Some other sources may help:

https://www.kimovil.com/en/frequency-checker/CA

https://willmyphonework.net

https://www.frequencycheck.com/

 

 

  • 3G or WCDMA 2 (1900 MHz ) and 5 (850 MHz) bands  makes the phone compatible, which is needed for phone calls, and can also be used for text messaging and data.
  • LTE can be used for text messaging and data.  Data will work on the HSPA network.  

 

 

softech
Oracle
Oracle

@Naterial what kind of phone yiu want to check?  maybe give us the exact model number and we can look it up for you

dust2dust
Mayor / Maire

It's broke. You'll need to work from the requirements with the phone specs.

Meow
Mayor / Maire

That feature currently does not work.

Try this link. Pick Telus

https://www.publicmobile.ca/en/bc/get-help/articles/check-your-phones-compatibility

 

What is your phone brand/model?

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