Detailed Billing, I need to email the bill to my boss.

[bradleybell]

How do I get a detailed billing email?

[BKNS27]

@bradleybell 

It would be quicker and easier to login to your Self Serve account and print out View Payment History and View My Usage.

Remember to click on drop down menu for Last 7 days or Last 30 days history of usage.

[mimmo]

@bradleybell   what do you need specifically for a detailed bill?     rather than contacting Agents monthly,, some people buy vouchers from stores and that has the gst/pst info on it usable for taxes and combined with a screenshot of it bein applied might suffice.   

[Anonymous]

@bradleybell 

is no opinion to send email but you can Request a invoice for 12 month

from Contact Customer Support Agent by CS_Agent, and Explain your issue to 
them can solve your issue, they are nice Service Team they will help you 100%.

Here’s How To Contact Customer Support Agent by Submit a Ticket,

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent, Click Here link,to get started. Type,, Ticket ,, Click ,, Contact Us ,, Select your issue ,,
  Click here to submit a ticket↗↗.

• or you can send a private message to Customer Support Agent by Click Here link,

• please include in your message,
  
• phone number,
• account 4 digit pin,
• Email address,

• Customer Support Agent by CS_Agent, will Response to your inbox by private message 
• During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
  • Monday to Sunday: 6 AM to 10 PM EST
  • Note: Public Mobile No Support by phone call or Email.. only by CS_Agent, private message..
  
  Check your private message inbox (click on the envelope top right of your screen)

         Good Luck...

[esjliv · Accepted solution]

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@bradleybell wrote:

How do I get a detailed billing email?

---

@bradleybell 

copy and paste stuff from your Self Serve account. OR, if you need more official submit a ticket with CSA.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 -  Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 – Slower - Use this link to:

Private Message to Public Mobile Customer Support Agents (CSA)

[softech]

@bradleybell you have to open ticket with PM  support and have them prepare you a proper invoice.  It could take a bit of time, around 3 weeks.    So,it is better to request every couple months instead of monthly.  Every 3 months or even 6 months would be ideal.

you can find more details from @AE_Collector  previous experience:

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Ac...