Delete auto pay

[Buffoven]

• My phone got transferred from previous carrier , 4 days ago  no eSIM sent no support can’t get into account to stop payment which I assume they will take money anyway  . Had to go back to previous carrier because need phone for work! Thanks for all the aggravation payment 

[BKNS27]

@Buffoven 

Did you reply to the text from your previous carrier confirming you are porting over to PM? There is a 90 minute window to reply.

If you didn’t reply, your old SIM/eSIM will continue to work until porting is completed.

[Handy1]

@Buffoven  work with support to get it fixed or ask them to remove credit card info from the account right away so you won’t be charged again 

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437