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Day 10 - Porting still not completed

cindyleungpc
Good Citizen / Bon Citoyen

Once again, I am hoping a moderator can help me out with my porting issue.

 

I followed the guidelines & submitted a PM to the modertors.  But my message on Nov 18 was still not read.

 

Is that a timeline that I should expect?

3 REPLIES 3

Terryw
Great Neighbour / Super Voisin
9 days for me now

helmer86
Good Citizen / Bon Citoyen

I'm in the same boat. I finally got ahold of them after about 7 days and they said they'll fix it and should be working in 24-48hrs

 

its been about 96hrs now with still the same issues

bmendes
Good Citizen / Bon Citoyen

I had better luck reaching them on Twitter/Facebook when I had my porting issue. I would try that and hopefully customer service gets improved soon. 10 days in ridiculous

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