@Chrissy27, there is an ongoing service disruption affecting numerous customer accounts. It sounds like you are an affected customer. Public Mobile is working to resolve the problem. In the mean time, you will need to contact the moderator team to restore your service. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
