10-19-2025 10:25 AM
10-19-2025 03:43 PM - edited 10-19-2025 03:43 PM
@Nanette234 Add-on data prices have changed for the better recently, so you could purchase 1GB for $10 under Add-ons selection in My Account (30 days) or, if you have enough points to redeem in your Rewards page, then you can redeem 5 points for 5GB data for 30 days usage which is really good value vs purchasing similar amount for $20/5GB in My Account.
10-19-2025 10:51 AM
@Nanette234 It’s also possible with the help of support to do an early renewal , and pay for plan again immediately and start new 30 day cycle with new data bucket for 30 days depending on your typical data usage and plan your on this might be the better option to pursue
you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
10-19-2025 10:36 AM
@Nanette234 you can buy data add-on (30 days expiry):
3GB Add-on - $30.00 (20 Reward points)
1GB Add-on - $15.00 (10 Reward points)
200MB Add-on - $5.00 (5 Reward points)
But only buy enough for the rest of your current cycle
If you need way more data that what data add-on offers or you need more data every month, you might want to consider changing plan to one with more data