Data

[Shellie36]

My data is being used somehow after midnight several times a week even though my wifi is on and I’m not using my phone. How is this happening and all of my data has been used already.

[Chalupa_Batman]

Hi @Shellie36 

As Softech mentioned already, it does update twice a day. If I may suggest, depending on what phone you have, you can reset your statistics on Apple or Android phones. Then watch them the apps that use data to understand what's being used more. Also, you can download a data monitoring app to see what's being used. This may help you understand it more. 

[softech]

@Shellie36 

PM does not update the data usage constantly.  In fact, it only update it twice a day. 

So, any entry you see is just a total usage between that timestamp and the timestamp of the previous entry.  The early morning usage  you see on the Usage log does not mean it was used in the morning but a total usage for the last 12 hours.

Also, for correct usage reading, always use Incognito mode to login My Account to avoid reading cached old info