Data

[Jon420]

How do I get data working?

[will13am]

@Jon420 , if data isn't working right away, it usually means the APN settings need attention.  The Public Mobile APN settings are as follows.  Search settings to locate where to enter/edit.

APN Settings:
Name: Public Mobile
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,supl
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified

[mimmo]

@Jon420  you probably need to set up your son setting.  They should look like this

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone

There is a similar article for iphone

[ChuckYeah]

Of if curiousity, is it an LG phone. They usually require a network reset when swithing providers. Sometimes even a back up and restore the whole device.

[ChuckYeah]

@Jon420 In order to better help you, we need more info about your issue:
What type of phone are you using?
What version of the OS?

When did you activate your sim?
What plan are you on?
What works and what doesn't (calls in/out, texts in/out, data)?