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Data

Magnan_Sandy01
Good Citizen / Bon Citoyen

I have 5gb of data.  Have only used .25.  My Cellular Data is turned on.  But when I try to google maps, send WhatsApp message, or anything else that requires data, it says my data is not turned on.  I go to settings, data is turned on, I toggle it off and then on again.  I even turn on the roaming but still am unable to use my data.   What is wrong?

2 REPLIES 2

Dunkman
Oracle
Oracle

@Magnan_Sandy01 

Which model phone are you using?  If Android, you may need to adjust APN settings. 

hairbag1
Mayor / Maire

@Magnan_Sandy01 

good question...try rebooting your cell. If that doesn't help, try a network reset. Let us know if that helps.

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