02-12-2026
08:06 PM
- last edited on
02-12-2026
08:10 PM
by
computergeek541
I got a message saying I used 75% of my data. So i looked at the data detail to see where it all went. Data detail says I have used significantly less than the meter says. For example, one day shows less than 10 MB in detail vs meter shows more than 1 gig for the same day. Anyone else having same problem?
02-13-2026 01:26 AM
In fact, PM sums up your regular availability + bonus availability + redeemed availability to form the total availability. If your bonus and redemption from reward points are almost used up, these jet up the percentage of your data. 75% is not only talking about only your paid data. It is somewhat confusing but not incorrect.
02-12-2026 08:11 PM
@LDU1 Public mobile updates its data usage 2x a day not real time this n could be the reason for the discrepancy possibly, you can can always confirm support also and explain
you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
02-12-2026 08:10 PM
PM bug for years, log into account, check your data that is what is accurate