12-05-2024 09:53 AM
My subscription renewed on November 26 th, for 6gb. In 2 days all data has runned out . I didn't do anything extravagant. I don't want just to upgrade my plan because it doesn't make sense to use all this data in 2 days . i have used same amount of data ko ths ago and no problem
12-05-2024 12:25 PM
hi @Immune
if you are on iPhone, then Reset Statistics on your Data Usage page and you start tracking the data usage and see if it makes sense
12-05-2024 12:05 PM
Data goes surprisingly fast just by sending and receiving short videos back and forth with friends. I burned through my data very quickly but just viewing the short clips by text a relatively was sending me while on vacation.
12-05-2024 09:55 AM
hi @Eugenia27
maybe the phone has some background download or OS update. Check your phone's own data tracker as well as check PM"s usage history
since it is just 2 days more, maybe wait till renewal and start closely monitoring data usage by using the trackerc on the phone. You might need to Reset Statistics on that tracking screen