Data not working; restart is useless, ANA settings may be involved

[Jagabee775]

Hello,

My data has become very unstable since perhaps last week. It seems to be not working by default. The error code returned from a browser is "ERR_CONNECTION_RESET". I am sure no proxy is running in background to result this. The text messaging seems to work fine, though.

It's noteworthy that the data symbol in the status bar appears normal - network speed constantly changes as usual despite connection failures.

To solve, I've tried restarting the phone. It doesn't work. I checked my subscription. Nothing is wrong. Then, l went to check the ANA settings and they were obviously left untouched. Curiously, when I switch to the other unusable options and then switch back, it CAN solve the problem somehow and restore data use. Only briefly - soon it can fall back to connection errors. This doesn't always work, though. Just occasionally.

Looking forward to hearing your help.

[Kev58]

Looks like the "I" got dropped. APN should be  isp.mb.com 😉

[softech]

@Jagabee775 

is it just data does not work but voice calls are working?

what is the brand and model of the phone? some phones have the edit APN button hidden, a trick is to use another sim card to open up the edit buttom, many suggest to use a Freedom sim card

and FYI, update the APN according to this:

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[Jagabee775]

I didn't find the edit option, but I need to make one correction:

It was APN (Access Point Name) settings, not ANA.