Data not working out of the blue

[WilcoT]

• Both my account and my husband's account data service stopped working today. We can still text and call. We both got lots of data. Maybe a breach thing going on?

[Fxqf]

I'm located in BC and have the same issue, we just upgraded my plan last night to have more data and now after doing so I have this same issue where I am connected to the public mobile network but data refuses to work even after going through every possible troubleshooting solution including resetting all network settings. 

[hTideGnow]

hi @WilcoT 

are you in GTA area? you can be impacted by this

https://productioncommunity.publicmobile.ca/t5/Get-Support/Active-Degradation-of-Wireless-Service-in...

but still try to reboot the phone and reset network settings

if same, message support agent for help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage