09-08-2023 12:47 PM
Data no longer working despite restarting phone. I had no issues before the plan change on my renewal date. Any solutions?
Thank you!
Solved! Go to Solution.
09-08-2023 02:22 PM
Great to hear it's now working. Feel free to come back to the boards whenever you need help.
09-08-2023 02:21 PM
This worked! Also had to toggle airplane mode on and off to get it completely solved.
09-08-2023 01:04 PM
Hello @RV22
Try this to see if it works again. Go to Settings, Cellular, Network Selection, turn off Automatic and pick Public Mobile. Exit out of there and then reboot. Once rebooted, try again.
09-08-2023 12:57 PM
HI @RV22
we saw this problem before after plan change
please try to Reset All networks first. If still no data after reset, please submit a ticket with CS agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437