Data issues today (March 11, 2026)

[monou208]

Hello,

My data doesn't seem to be working. Calls are fine though.

Are there any known issues today?

I've already tried restarting my phone, turning data off/on, etc

Any help is greatly appreciated!

[monou208 · Accepted solution]

@DonForgo @Dunkman 

Sorry guys, false alarm.

I had removed my SIM card earlier in the day and after I put it back in, was no longer set as the Primary SIM.

I made it the Primary SIM again and data is now working as expected.

Thanks to everyone who replied!

[hTideGnow]

hi @Tuna1223 

time has changed.  You were paying half back then, partially is the rewards.

The low end plans might be more expensive.  But the mid-tier plans and above are way cheaper,  people are getting more than double the data .  It was  used to be $25 for 1GB, now people getting $23 for 2GB, $26 for 5GB.  And if you wait for deals, you get $25 for 20GB or $26 for 25GB

[Tuna1223]

Before Telus took over, I was getting PM basic service for about half the rate I am paying now. My package included 150 LD minutes and a minimum amount of data, maybe around 2meg/month. Through incentives I also gained 2G of data which rolled over monthly and was to be used up at my discretion. I finally used up the last of that data 2 weeks ago and my data stopped working entirely. When I logged in to my account, it seems if I want data now, I have to take the minimum (5G) at $20 every month which with tax will bring my monthly likely to over $40/month. This is close to 4x the amount I was paying just over a year ago. If I'm missing something here, please fill me in. Otherwise, it's time to shop around. PM is definitely not the same as it was when I first enrolled in it.

[DonForgo]

Have you logged into your account to make sure you didn't use up all your data? 

That happens. 

[Dunkman]

@monou208 

Is text working fine

Might want to try a network rest of phone.  Note: this will erase any saved Wifi passwords. 

Check the Telus outage map in your area

https://www.telus.com/en/bc/outages