03-14-2026 10:05 AM
Forgot email for my kid's account. Instructions in the log in screen are useless. They send an email to my email but that's exactly what I don't know.
What shd I do?
03-14-2026 03:20 PM
@motanu1 wrote:Thanks I just sent a private message but now I don't see my message anywhere. Where is it?
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage/tab/outbox
03-14-2026 10:59 AM
login with the PM phone number and password . Also if you received an email it should also show your email as the recipient .
03-14-2026 10:32 AM
Thanks I just sent a private message but now I don't see my message anywhere. Where is it?
03-14-2026 10:13 AM
use this link to ask PM agent to help
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
03-14-2026 10:10 AM
Doesn't work. It wants an email not a number
03-14-2026 10:09 AM - edited 03-14-2026 10:12 AM
Login with the PM phone number and password . Also if you received an email it should also show your email as the recipient .
03-14-2026 10:09 AM
@motanu1 You can always get support to help if forgot email option is not working for you
Public mobile prefers
you use the orange chat bubble bottom right of screen . If that dosent work you can instead send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
03-14-2026 10:07 AM
You can login with your PM phone number and password.