12-06-2020 03:42 PM - edited 01-05-2022 04:23 PM
all data being used up by an auto update on daily (or twice daily) update. Everything I can think of us turned off for cell data usage. Any ideas what’s causing this? Shows up in bill as “web” usage.
12-07-2020 01:40 AM
On my phone I have to go into my data settings and turn off ' allow background data' on all the apps separately. And if they do get updated over wifi, sometimes it resets and I have to change this setting again. So sneaky
12-06-2020 10:34 PM
12-06-2020 05:13 PM
when text messages are being sent through iMessage, it uses data. your usage data looks like that's the culprit
disable these settings to help with data consumption
Disable apps auto update
iTunes & App Stores > Turn Off Use Cellular / Mobile Data
Disable background data
Go to Settings > General > Background App Refresh > Turn it Off entirely or by selective Apps
Disable iCloud sync
Go to Settings > Cellular / Mobile Data > Turn Off iCloud Drive
Disable Wifi Assist
Go to Settings > Cellular / Mobile Data > scroll to bottom > Wi-Fi Assist > turn OFF
Disable data on certain apps
Go to Settings > Cellular > Scroll through and disable applications you don't want to used your Cellular Data
12-06-2020 05:10 PM - edited 12-06-2020 05:11 PM
It might also help to turn off wifi assist (settings --> cellular --> toggle wifi assist) if it's on. Basically, that feature uses your data when your wifi signal is weak/unstable. You can also turn off cellular data at the app level for apps that you know you'll never need data for.
In my case, I just keep cellular data turned off altogether until i need it. iOS have had a history of chewing through data randomly so not going to risk it. However, this also means you wont be able to get MMS (picture messages, etc) so if you're expecting any, it might be a good idea to toggle it on every now and then
12-06-2020 05:01 PM - edited 12-06-2020 05:04 PM
@John-vg wrote:Yes, it is using minimal amounts of data for every instance (.20 mg, .87mg, .06mg). I’ve just turned off the iCloud Drive, maybe that is the culprit...?
See @dabr post above. It is the 5 MB buffer from turning your phone/data being turned on on/off. In usage history data type = web. This is normal. Your phone will call to the public mobile data server. This is to enable mms on your phone
12-06-2020 04:56 PM
Thank you, I will check, but believe that was already off. Just turned off the iCloud Drive, maybe that was doing this
12-06-2020 04:55 PM
Yes, it is using minimal amounts of data for every instance (.20 mg, .87mg, .06mg). I’ve just turned off the iCloud Drive, maybe that is the culprit...?
12-06-2020 04:53 PM
Yes the auto update is turned off. It’s an iPhone 6s. I’ve just turned off the iCloud Drive, I’m thinking that may have been the culprit
12-06-2020 04:28 PM
If you're on an iPhone, you could try:
Settings>Cellular>Cellular Data Options>Low Data Mode> ON
Apple's description:
"Low Data Mode helps reduce cellular data usage. When Low Data Mode is turned on, automatic updates and background tasks, such as Photos syncing, are paused"
12-06-2020 04:23 PM - edited 12-06-2020 04:23 PM
@John-vg wrote:all data being used up by an auto update on daily (or twice daily) update. Everything I can think of us turned off for cell data usage. Any ideas what’s causing this? Shows up in bill as “web” usage.
@John-vg My android phones have a setting that only allows updates to be done over wifi. Maybe look for that on phone.
12-06-2020 03:57 PM - edited 12-06-2020 03:58 PM
@John-vg wrote:all data being used up by an auto update on daily (or twice daily) update. Everything I can think of us turned off for cell data usage. Any ideas what’s causing this? Shows up in bill as “web” usage.
@John-vg That web usage could just might be MMS being sent or received which gets recorded on the usage but doesn't actually use any of your plan/add-on data.
Do you actually see your data usage change in the overview page under My Data/Add-ons when you see this web usage traffic? Also is your background data disabled?
12-06-2020 03:55 PM
@John-vg wrote:all data being used up by an auto update on daily (or twice daily) update. Everything I can think of us turned off for cell data usage. Any ideas what’s causing this? Shows up in bill as “web” usage.
@John-vg hi you have to turn off auto updates in your settings for data what type of phone?