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Data and sms not working

Jdockstater
Good Citizen / Bon Citoyen

I bought new sims for our unlocked phones and got a plan with unlinuted sms, mms and calling and 1gb. Data and sms Nd data wont work at all???? 

32 REPLIES 32

Jdockstater
Good Citizen / Bon Citoyen

My texting is working now but not my data? I have a plan with data i paid for it so whatdo i do now?

matbasm
Deputy Mayor / Adjoint au Maire

@Jdockstater, Are you sure your phone is compatible with Public Mobile's network?  Have you checked the APN settings on your phone.  if they are not correct, you will not have data.

You can check for your APN settings at the following web site. Just select your Make of phone, Model and then select the network (Public Mobile) at the bottom, and it willshow the settings you need.

https://apn-canada.gishan.net/

 

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