Data add on

[motter8132]

Purchased 1GB data add on, but still have no data.

[srlawren]

@NDesai another victim of PM's unnecessarily confusing two-step add-on purchase system.  I'm really upset they haven't fixed this yet.  

@motter8132 if you hate the two-step as much as I do, please consider voting up (bravo button) this idea over here to simplify it: https://productioncommunity.publicmobile.ca/t5/Public-Lab/Purchasing-add-ons-should-be-a-single-step...

[Samianauman]

Buying add-on its a 2 step process first you purchase add on and fund get transfer from cc to public mobile funds then you buy again same add-on from available funds. Have you done it that way.

[NDesai · Accepted solution]

Did you purchase it twice? Do you see $30 added to your available balance? If yes, purchase the add-on again and it will use the available funds this time and add the add-on to your account.