03-07-2020 09:59 PM - edited 01-05-2022 09:50 AM
03-07-2020 10:07 PM
@scarz613 if in the US don't to get to enable roaming and restart your phone.
03-07-2020 10:06 PM
@ChuckYeah wrote:@Jb456 @scarz613 did see T-Mobile was affected. Not sure about at&t?
@ChuckYeah nice, good to know.
@scarz613 if it's a USA add-on. Try manually switching network to Att.. let us know if it works.
03-07-2020 10:04 PM
03-07-2020 10:04 PM
03-07-2020 10:03 PM - edited 03-07-2020 10:04 PM
USA ROAMING add-on or Canada?
If it's Canada there is Canada wide network outages affecting many on Public Mobile. Hopefully they fix it soon.
If it's USA have you done the two steps to purchase an add-on as its two steps to buy add-on. Link below is guide.
https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/td-p/198974
Take note not sure if current outage affects USA roaming addon