Data Add-On plan - data not showing up in Data tab

[johnflorica]

Hi everyone,

A few months ago I had signed up for the $40 promo plan which gives me 12GB every 3 months. 

I'm trying to see my data usage online and I go to the Data tab, however nothing shows up. Has anyone experienced this before? I know I'm looking in the right spot yet the data usage isn't showing up.

Thanks

[Jorno]

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@mimmo wrote:

@johnflorica  I woudl install mydatamanager, it does an awsome job of tracking/forcasting data usage.  its greaat for PM's 90 plans

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Another option is the data tracking app, designed by Public Mobile community member @IWIK, called Data Witness.  You can learn more about the app by reading the topic here.

[Luddite]

Correct, you begin a new cycle immediately.

[johnflorica]

Thanks @mimmo and @Luddite, definitely helpful.

If I wanted to renew early, does that change my renewal dates then? So essentially my new 3 month period would just begin early?

[mimmo]

@johnflorica  I woudl install mydatamanager, it does an awsome job of tracking/forcasting data usage.  its greaat for PM's 90 plans

[johnflorica]

Plan renewal happens on Nov 9th - I can get through until then, was just surprised to not see anything under the data tab.

Thought it would still show up as 12GB/12GB. 

[mimmo]

if your data is used up you have two options:

1) buy 1gb addon to last you till your renewal or possibly 2

2) renew your plan early. to do so add the needed funds then message teh moderators and ask them for an early renewal.

usually option 2 is the most economical.

[Luddite]

If nothing is showing under Add-ons then you data allowance has been used completely. How much longer until your renewal date?