cancel
Showing results for 
Search instead for 
Did you mean: 

DATA NOT WORKING

Jossybaby83
Good Citizen / Bon Citoyen

My subscription was successfully renewed today - I can make calls and text messages - BUT DATA IS NOT WORKING!!!

6 REPLIES 6

Jossybaby83
Good Citizen / Bon Citoyen

Yes my plan was scheduled to change on renewal

hTideGnow
Mayor / Maire

HI @Jossybaby83 did you make a plan change today?  We saw many posts about data issue after plan change

you can try Reset all networks first

if that does not help,  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

Jossybaby83
Good Citizen / Bon Citoyen

tried it - nothing

Jossybaby83
Good Citizen / Bon Citoyen

it is

hairbag1
Mayor / Maire

@Jossybaby83 

make sure data is enabled in Settings

Handy1
Mayor / Maire

@Jossybaby83  Try resetting network settings see if that helps also check your APN settings 

Need Help? Let's chat.