Customer support ticket

[Powty]

I submitted a customer support ticket several days ago and haven’t received any response yet ?

[hTideGnow]

hi @Powty 

did you check the community message inbix??

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Check it first, PM agent usually reply within 4 hours, couple days and no resply is unusual 

  Message them again if really the case 

[BKNS27]

@Powty 

They are swamped with requests so check on your Messages inbox. Tap on your avatar top right>Messages.

If you have the ticket number, ask for an update.