Custom Centre Phone Number

[SimonTheBeetle]

Doesn't Public Mobile have any phone number that I can call and talk to a human assistant? Sorry... Prefer the old-fashioned way.

[DennyCrane]

Nope. Your low monthly cost comes with no frills, including access to a call centre. 

[dust2dust]

Nope. Is this about your other question?

https://productioncommunity.publicmobile.ca/t5/Get-Support/The-Fine-Print-on-the-Plan/td-p/942187

[softech]

@SimonTheBeetle sorry, PM support is all online and no phone number to call

you can share your question in the Community like what you are doing and we can try to help

if you want to open ticket with PM support instead , here you are

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1 · Accepted solution]

@SimonTheBeetle  No sorry no one to talk to here everything done online but if you need to open ticket 

Getting support / submit ticket

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here                 

Or while your already here and logged in the community

• you can send a private message to our  CS_Agents by clicking here.