I am a new customer to PM and I opened a line new as per:
FLASH SALE! From September 15 to 16 - Get a SIM + your next 30 days of service for $0 in-store!
on September 15 around noon. It's been more than 72 hours and I still have not seen any credit applied to my account yet. I activated the sim in-store at Wow mobile boutique and am on the 30-day $40 4.5GB 3G speed plan.
Can someone look into this please. Thanks.
You should send the Moderator Team a private message and they can apply the credit to your account.
Welcome to Public Mobile!
As PM moderators have been busier than usual, your bill credit is most likely delayed.
Reaching out to the @CS_Agent via a private message will get you a definitive answer.
Don't worry though, you have plenty of time before the next renewal and I am sure the mods will take care of this before that.