Credit card charged but no service, no replies from Mod

[Khamarios]

It has been over a week since my credit card was charged for "services" but my SIM card has failed to activiate.  I pm'ed the mods and there are no replies.  Anyone experieincing the same problem and how should i resolve this?

[Khamarios]

It has been almost two weeks and I still have not got any help on this issue.  Can some of the mods please reply.

[Khamarios]

This is for porting an existing number from Wind.  I actually did it for two different sim cards.  Exact same process, one worked and one failed.  I'm baffled on why one of them failed.  I have also created a ticket last week but have got no replies since then.

[CaNuCk07]

Did you port your number? or new activiation?

[CaNuCk07]

@Khamarios  Unforunately many people are experiencing this, the mods are very backlogged right now, but will get to you.  If its been a week you can definitely send a follow up with the mods.  Your start will be pushed to whenever your services actually started working.