10-21-2020 05:56 PM - edited 01-05-2022 03:50 PM
How can i see the credit card expiry on my account. I can't recall if i updated my account with a my new card that only has a different expiry. Does public mobile notify me that my card is expired. This is a very simple account feature that should be there, seeing as the account is strictly self serve.
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10-21-2020 06:13 PM
@0461ct wrote:How can i see the credit card expiry on my account. I can't recall if i updated my account with a my new card that only has a different expiry. Does public mobile notify me that my card is expired. This is a very simple account feature that should be there, seeing as the account is strictly self serve.
@0461ct hello that would be the last thing I would want in my account ,if some one hacked my account that would a disaster having that info sitting there
10-21-2020 06:06 PM
FYI
Here is a thread with some posts on replacing vs removing the card first.
10-21-2020 06:04 PM - edited 05-23-2021 02:38 PM
Hi @0461ct , check what credit card is attached here. You have the credit card so that should tell you when it is expired, that you can replace it when you have a new card.
I don't think PM notifies you when it expires.
10-21-2020 06:04 PM
@0461ct wrote:How can i see the credit card expiry on my account. I can't recall if i updated my account with a my new card that only has a different expiry. Does public mobile notify me that my card is expired. This is a very simple account feature that should be there, seeing as the account is strictly self serve.
@0461ct hi they don't show that in your account if you are are concerned about it you can simply update your card under manage my card have a great day 😁
10-21-2020 06:03 PM - edited 10-21-2020 06:03 PM
You cannot. Once the details of the card are entered only the last 4 digits are visible this is for your cards security. Just re-enter your card details again then you know for sure.
10-21-2020 06:02 PM - edited 10-21-2020 06:03 PM
Unfortunately self serve doesn’t show the expiry date. If you don’t know your card’s expiry data, I would use a different card with a long time till expiry. You wont be notified if your card is expiring either.
To start that process:
Sign in to selfserve
https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/
Click manage card