Credit Card

[Codydean]

My credit card was hacked and cancelled, I had pre-payment so now my account has been closed and I can't find out how to pay with another credit card.

[HALIMACS]

@Codydean 

How long has your public mobile account being inactive?

If less than 90 days, then you're fine and can reactivate with a manual top up using another credit card or by using a payment voucher.

If greater than 90 days, your account completely closed and you cannot recover it.

[Jb456]

@Codydean  You can go to a corner store or gas station and purchase vouchers to top up your account.

 

[Meow · Accepted solution]

If you have another valid credit card Log in into your PM account and update credit card info:

You can always pay for PM service using voucher until you get new credit card.