Contest

[V25]

I subscribed but no SMS to enter in contest 

[Phil_Adelphus]

@V25   This is frastrating when you try to create ticket, it ask again same thing are you subscriber log in etc

Use the second option @hTideGnow gave you, which is to send support a private message.  You just need to be logged in to this community and type your question on a pre-addressed form and then hit send, no questions.  Here it is again

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[V25]

This is frastrating when you try to create ticket, it ask again same thing are you subscriber log in etc 

[hTideGnow · Accepted solution]

HI @V25 

For the Mexico Trip contest, it depends on when you join, details here
https://productioncommunity.publicmobile.ca/t5/Get-Support/Pack-Your-Bags-Public-Mobile-s-Trip-to-Me...

https://www.publicmobile.ca/en/get-help/articles/mexico-contest

if you joined after the contest was announced (March 11, 2025) and not getting the sms, ask PM support agent,  submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage    

[Chalupa_Batman]

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@V25 wrote:

I subscribed but no SMS to enter in contest 

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Which contest are you referring to?