Problem with transfer number from FIDO to PM

[Dongsheng]

Problem transfer my FIDO number to FM

[Dongsheng]

Yes , still in trouble 

 

[Techfish]

This is a public forum for other Public Mobile customers, we're not official employees.

If you would like to contact a Public agent, you could send a private message to CS_Agent.

[Techfish]

You could try the port request again in your account settings.

[Dongsheng]

Can you give me your phone number ?

[Dongsheng]

I called Fido specialist department, they told me nothing wrong with Fido. They didn’t receive any tranfer demands.

[Techfish]

I think the poster already tried to port it, but is having trouble.

[hairbag1]

@Dongsheng 

here's some info with a short how-to video...

https://www.publicmobile.ca/en/get-help/articles/transfer-your-number

[Techfish]

Could you please share specifically what problems you're experiencing with your transfer?