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Contact number transfer

Trapper11
Great Neighbour / Super Voisin

Hi we switched to a newer iPhone and after switching up the SIM card from old phone to new phone, both iPhones, no contact list is available on the new phone 

4 REPLIES 4

fixin
Deputy Mayor / Adjoint au Maire

@Trapper11 - Does it still show on the old iPhone with all of your contacts? The SIM card can hold a little bit of contacts but not all of them.

If it doesn't show up on the new iPhone either 1 of 2 things might've been done

  • You didn't use 'Quick Start' function on the new iPhone while setting it up
  • You decided against using iCloud to back up your contacts.

Try one of two things without losing data at all

  1. Back up your old phone to iTunes and restore it onto the new iPhone (iTunes for windows OR Finder on Mac.)
  2. Just do a simple airdrop, here is how to do that:

1. Go into 'Contacts' app on the old iPhone

IMG_FCE7E42322A0-1.jpeg

2. Go to 'Lists' if not, just select all of your contacts from your old phone

IMG_13CAEF5D7B48-1.jpeg

3. Hold on 'All Contacts'

IMG_CD594E3895CB-1.jpeg

4. Click 'Export'

IMG_00DCC553010C-1.jpeg

5. Click whatever you want to transfer, or make it identical. Then press ''Done''

IMG_6924.PNG

Then AirDrop it to your new iPhone and you are ready to go!

Dunkman
Oracle
Oracle

@Trapper11 

Apple usually makes it very easy to transfer all your information from your old iPhone to new iPhone.  Did you reset your old iPhone yet?  

With your new iPhone, if completely factory reset, should offer you the option to transfer information from another ipHone.  Just need to  choose that option and bring both phone physically close together and the transfer of information is all automatically done.  

AllT
Good Citizen / Bon Citoyen

Hi  on an iPhone your contacts are not stored on the SIM card they should be on your iCloud backup of your old phone. You will have to sign in to your apple account and restore them to your new phone.  Or do it manually.  Hope this helps 

softech
Oracle
Oracle

@Trapper11 this is an iPhone setup issue and not PM  service problem.  Go back to the old iPhone and turn on iCloud sync and sync it.  Then on the new phone, turn on iCloud sync and sync the contact back down on the new phone 

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