Connection

[CliffeJ]

I am not connected to. WiFi. I cannot access my confirmation code sent to my cellphone 

[hTideGnow]

HI @CliffeJ 

Wifi or mobile data?

if it is Wifi, PM support agent cannot help with the ticket.  It is a device issue

if it is data issue, try reset all networks on your phone

if it is just a 2FA code, try to click "Unable to receive code" and then "Send email"

if no email option, please have PM agent to help, please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@CliffeJ  Do you see option for “ didn’t get code “ tap it and see if that gives you option to send code to email instead . If still no luck you can submit ticket with support to help you gain access to your account 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437