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Complete My Activation??

Vince56
Great Neighbour / Super Voisin

Why when I login to my Public Mobile account does it ask me to "complete my activation" and select a SIM, etcetera, when I already have an active account for the last several months??

I just want to login to my P.M. account and view my activity, see promotions, etcetera.

1 REPLY 1

@Vince56 

 The error indicates that the Eversafe login system is unable to locate your My Account from your email login.  But no worries, it is an easy fix for PM support, you will just need to engage them by direct message.  Please private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there       

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