cancel
Showing results for 
Search instead for 
Did you mean: 

Close account

Jessie24
Great Neighbour / Super Voisin

Worst company to deal with. Won't let me into my account to close it. Keeps just asking me to pick a plan. 

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @Jessie24 

if you are already using PM services and got the "Pick a plan" error when you login, it just mean problem with login account. You just need a PM support agent to sort it out for you.  Please message them here

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Jessie24  If you can’t log in to disable auto pay ( auto subscribe ) you can send direct message to support and ask them to remove the credit card info on file right away . And you won’t be charged again 

send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

will13am
Oracle
Oracle

@Jessie24 , what exactly is the problem?  Are you trying to activate and running into issues or are you an existing customer having problems with your account?  If you need assistance from support, use the link below to send them a private message.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.