Account

[Annap]

I cannot sign into my account 

[BKNS27]

@Annap 

Try login on the PM app. It is quicker if you tried login then click on Trusted Device before login.

[Handy1]

@Annap  Try clearing website cache / cookies and open new browser . Maybe try app instead or from another device might just be cave issue . If you cannot get logged in you can send direct message to support to help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Chalupa_Batman]

Hello @Annap 

Have you tried clicking on "Forgot Password". Or "Forgot Email" if that is a problem you're having? Another thing is that the PM website is known to have cache issues. Try clearing your browser cache settings and restart the browser and try again.

[Sansan]

@Annap  when was the last time you successfully signed in? Are you nit getting the code to your phone?

There is supposed to be an option to send to email.

If neither works, use the link below to get the assistance of public mobile. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437