Charged twice after changing plan

[Spiritcallaaa]

Public Mobile charged my credit card on May 30 for June for my previous plan. I changed my plan on May 31 and they charged the new price as well. Will I get a refund for the payment made to my previous plan?

[Rastin]

You Chose to change now. You should not have you should have chosen to change on renewal.  You can try and open a ticket and ask if they will do anything but they almost never give a refund

[softech]

@Spiritcallaaa 

did you use Change Now option to make an immediate plan change?  If you did, that is the expected behavior.   PM is prepaid provider and would not provide partial refund if you make plan change before midway through a cycle.  You should have use Change on Renewal option to schedule a plan change instead