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Charged me for 2 months

Evilgirl28
Great Neighbour / Super Voisin

I paid my bill July 20th so it should be good till August 20th. I just put another 50 on to cover from August 20th to September 20th and it's saying my thing expires August 19 I'm getting less days each time I pay for a month ahead what's going on?

2 REPLIES 2

esjliv
Mayor / Maire

@Evilgirl28 adding funds will not change the date your plan renews.

 

But, if you loaded enough funds into your Available Funds area, when your plan is set to renew again, it will pull from this amount first to pay for your plan (less any rewards if applicable).

 

So, at this point you should be at a 'set it and forget about it' until September. But best to log in regularly to make sure all is good on your account end.

softech
Oracle
Oracle

 @Evilgirl28  This is actually normal.  The reason is that PM is running on 30 days cycle and not monthly. So, your payment date (renewal date) will shift up one day after a 31 days month.  So, your next couple renewal dates will be

August 19

Sept 18

Oct 18

Nov 17

Dec 17

Jan 16

Feb 15.

March 17 (this is the month you take advantage of the 30 days system because of 28 days in Feb)

.... etc

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