Charge

[jaguarbass126]

I was charged $5.65 the other day and I cannot figure out why.  I've checked my account and I did not add an add-on.  Please help.

Thanks.

[hTideGnow]

HI @jaguarbass126 

login and check the payment history, it will show where the $10 came from

[jaguarbass126]

My sons phone is on his second month... so he must have had a 10 credit and that made his 15 plan only 5 this month... thanks.

[hairbag1]

@jaguarbass126 

if you'd post a screen shot of the recent payment detail, someone here can help figure it out with you.

[jaguarbass126]

No I didn't just joint.

[jaguarbass126]

No I didn't just join.  I have 4 phones through public mobility and I cant see why I got charged the 5 bucks.  I looked at all the accounts and I'm at a loss, I cant find the separate 5 dollar charge.

[maximum_gato · Accepted solution]

@jaguarbass126 

There are a limited amount of $5 purchases. $5/500min add on and $5/200mb add on. What's your plan amount? Rewards? Just activate on the $15 plan with the $10 bonus referral code and renewed? $5+13% tax=$5.65

[BKNS27]

@jaguarbass126 

The charge should be indicated in the Payment section. It could be a charge for taxes. eSIM is currently free if you just joined PM.

[Handy1]

@jaguarbass126  Did you just join PM could this be the price of a eSIM