yesterday
I realized that I had clicked on the wrong reward. I’d like the $15 credit instead of the 1 GB US data. Can I change the reward?
yesterday
yesterday
yesterday
We're not sure what the rules are about cashing in rewards and if an error is made. As long as you report it right away, I don't see there being an issue. Please come back and let us know if CS Agent was able to resolve this.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
yesterday - last edited yesterday
@Cher7 Yikes , hopefully customer support can help please use the orange chat bubble bottom right of screen . If that doesn’t work use this direct link instead
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437