Changing plan can't get into selfserve

[Joedh]

Trying to change plan can't get into selfserve won't let me register

[stonechucker]

@Joedh, it sounds like possibly, you haven't created a self-serve account yet, and I'm betting you ish to change a plan as you're now without service?  Is this correct?

If yes, you'll need to contact the Moderator_Team by private message.

If you do have service, are you not able to receive the SMS from the authorization service?

[LovesToPM]

---

@Joedh wrote:

Trying to change plan can't get into selfserve won't let me register

---

Clear your browser cache and retry using incognito mode.

If no improvement, try with a different browser on your computer.

[popping]

---

@Joedh wrote:

Trying to change plan can't get into selfserve won't let me register

---

Re-start your browser and start over using this link to create your self-serve account.

https://selfserve.publicmobile.ca/self-registration/

You need your PM phone to received a 6 digits code and the answer to your sceurity question.

[NDesai]

@Joedh Try using private/incognito browsing more. It'll work eventually. 

[geopublic]

---

@Joedh wrote:

Trying to change plan can't get into selfserve won't let me register

---

@Joedh  Are you receiving an error or is it too slow. If it's still spinning just need to wait and eventually it will let you in.