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Changing SIM cards

clintster
Great Neighbour / Super Voisin

I have a galaxy s4 but just got a galaxy s9 from a friend. I don't believe the SIM card from my s4 will work on the s9 so how do I go about getting a new sim but keeping my same phone number? Is there a way to transfer all of my contacts to the new SIM or do I have to do that manually?

4 REPLIES 4

clintster
Great Neighbour / Super Voisin

Yes that worked. Thanks

darlicious
Mayor / Maire

@clintster 

You likely need to just snap the nano SIM out of the micro sized frame. Save it just in case you need to go back up in size. You should be able to save your contacts to your Google account and then use smart switch to transfer your data over to your new device.

Timer
Mayor / Maire

@clintster 

The Triple Punch SIM card fits most phones as it’s a Standard, Micro and Nano SIM card all rolled into one; simply remove the SIM card in the size that fits and insert it into your phone.

 

if want to  SIM Swap (publicmobile.ca)

softech
Oracle
Oracle

@clintster 

Yes, S4 uses micro sim card, while S9 uses nano.

 

First take the sim card out and check if it is one of the new Tri-punched card that you can remove the outer frame to change it into nano

 

SIM_Tricut2.png

 

If it is not, then you will have to get one from Telus or Koodo store or Amazon (https://www.amazon.ca/SIM-Cards-Public-Mobile/s?rh=n%3A3379582011%2Cp_89%3APublic+Mobile)

(You might not want to get it from PM online as the delivery time can varies between 5 days to 3 weeks)

 

Once you have the sim card, you just need to login to My Account using only a desktop or laptop computer (There is a problem with this portion of the mobile site, so, it won't work on mobile phone or tablet)  Click Quick Links and then click Change SIM card, enter the new sim card number and complete the step

 

https://selfserve.publicmobile.ca/en/account/edit/your-accounthttps://selfserve.publicmobile.ca/en/account/edit/your-account

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